FAQs

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Pomegranates and Health


Why are pomegranates and pomegranate juice so healthy?
Do pomegranate supplements supply the same health benefits as drinking pomegranate juice?
Is it true that POM Wonderful has provided over $35 million in funding to support scientific research on POM products at top institutions around the globe?

POMx Product Questions


What is POMx?
What are POMx Pills?
What is POMx Liquid?
Is POMx safe? 
What is POMx made of?
What is a pomegranate?
Is it true that POMx is made exclusively from pomegranates?
Your POMx Pills label lists other ingredients besides pomegranate extract.  What are these?

Antioxidant Questions


What are antioxidants?  And why should I take them?
What’s special about the antioxidants in POMx and POM Wonderful Juice?

Product Usage Questions


How much POMx should I take?
Are POMx Pills difficult to swallow?
What does POMx liquid taste like?
Should I feel anything when I take POMx?
Side Effects: Does POMx have any potential side effects?
Health Issues: Can I take POMx if I suffer from any health issues or disease?
Pregnant or Breast Feeding: Should I take POMx if I’m pregnant or breast feeding?
Children: Can my child take POMx?
Do POMx pills and liquid need to be refrigerated?
How long will POMx last?
What is the nutritional content of POMx liquid?
Is POMx Gluten-free?
Is POMx Vegetarian/Vegan?
Is POMx Kosher? 

POM Wonderful Questions


Who is POM Wonderful and what other products do they offer?

Ordering POMx


How much does POMx cost?
What is the benefit of signing up for the POMx Monthly or Quarterly auto-ship programs?
How does POMx Monthly work?
How does POMx Quarterly work?
Will I be charged sales tax?
When will you charge me?
Can I use my debit card?
Can I pay by check?
Which credit cards do you accept?
How much is shipping?
Why do I see two charges on this month’s bill?
Can I purchase POMx in a retail store?

Shipping


How much is shipping?
When will I receive my shipment?
When will my order ship?
Do I need to be at home to sign for the package?
Can I track my package?
Can you ship POMx outside the U.S.?
What if I am going out of town and need to hold my shipments?

Refunds and Cancellations


How do I cancel my POMx automatic shipments?
What if I’m not satisfied with my POMx purchase and want to send it back?

Security and Privacy


Are you going to share my information with anyone else?

Website


I'm nervous about using my credit card online. Is my order secure?
Why am I getting an error message or a page can not be found?
I’m having trouble placing an order on your site. Why is the site rejecting my information, etc.?
I have a coupon, but it isn’t working on the website
I couldn’t figure out where to enter my coupon to get a discount.
I have already submitted my order and I would like to make changes.
How can I send POMx to more than one address?
How can I tell if my order has gone through?
How do I change my address for my monthly shipments?
I lost my password. How can I retrieve it?
I changed my email address, and I’m trying to log in, but it isn’t working.
I am a past customer, but I don’t have a password.
I don’t remember my user name.
I’ve ordered before but I can’t log in now.
Do I have to log in to order?